Home Assistant: Unable to find service notify.email

In my Home Assistant setup, I created an SMTP notification that would email my phone’s SMS gateway when certain conditions were met. Except it didn’t work.

When monitoring the log file, I found the following when the condition was supposed to trigger:

WARNING (MainThread) [homeassistant.core] Unable to find service notify/txt_smeg

When I did additional digging in the log file, I found this:

ERROR (Thread-6) [homeassistant.components.notify.smtp] Login not possible. Please check your setting and/or your credentials
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/components/notify/smtp.py", line 120, in connection_is_valid
    server = self.connect()
  File "/srv/homeassistant/lib/python3.5/site-packages/homeassistant/components/notify/smtp.py", line 113, in connect
    mail.login(self.username, self.password)
  File "/usr/lib/python3.5/smtplib.py", line 729, in login
    raise last_exception
  File "/usr/lib/python3.5/smtplib.py", line 720, in login
    initial_response_ok=initial_response_ok)
  File "/usr/lib/python3.5/smtplib.py", line 641, in auth
    raise SMTPAuthenticationError(code, resp)
smtplib.SMTPAuthenticationError: (535, b'5.7.8 Error: authentication failed:')
 ERROR (MainThread) [homeassistant.components.notify] Failed to initialize notification service smtp

But everything in my configuration looked OK. I checked and the password works. Restarting the Home Assistant service resulted in the same error.

After seeing this discussion where a machine restart magically fixes this problem, I restarted my entire device. After it booted back up, the notification worked correctly. My only guess is that smtplib must keep a cache somewhere, or holds something in memory across application re-loads.

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